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Client Charter

MARDI is resolute in its effort to develop appropriate, efficient and viable technologies and to provide technology leadership to clients involved in the development of food and agriculture sector with unparallel dedication and professionalism. To realize this aspiration,MARDI continuosly strive to fulfil its clients needs by:-

  • Developing 40 technologies annually which have the potential to be up-scaled, piloted, or commercialised for the benefit of the food and agriculture sector and related industries.

  • Enhancing client performance through technology utilisation.

  • Providing quality and accredited services for the development of food and agriculture sector.

  • Providing client feedbacks for advisory services, information, training and expertise based on MARDI technology within seven (7) working days of request.

  • Settlement of bills for goods and services rendered within 14 days from full reciept of the required documents from suppliers.

  • Published on 18 October 2022
  • Last modified on 17 November 2023
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